Best Western Queens Hotel - Newton Abbot

The friendliness of the staff, exceptionally helpful at all times. Nothing was too much bother from the bar, kitchen and front line reception. The hotel was well situated for the festival my friend and I attended. Would highly recommend it to my friends.

Would have liked my room to have double glazing heard a bit too much of the traffic and people talking.

Warm welcome from reception staff despite my late arrival due to a late running train from London. The hotel is ideally situated for train travellers being just across the road from Newton Abbot station. Single room was clean and functional although some may find it small by current standards. Breakfast was fine and service prompt. The hotel provided a more than adequate bed for the night with taxis always available across the road at the railway station

I like the queens hotel because it is right opposite the train station. Plus the bus stops are nearby also. I had a stroke in 2009 and it left me disabled so all the above is ok for me.

The only complaint for the room 205, it was to stuffy. In future I will ask which room is reserved for me. If it is 205 then I will not be in the hotel.

Basically you know what you are going to get. Our experience has been generally very favourable and when we are going away we tend to look first to see if there is a Great Western in the location. Not high luxury,but good honest accomodation.

neatness of the single room I booked. No frills particularly but clean and efficiently appointed. I like the old-world charm of the interior, though I think this would not be to everyone's taste. Two staff members I met were extremely friendly.

Only that I found I couldn't make a decent cup of tea in the morning. It was tasteless and I'm not that fussy when it comes to tea.

Little

The hotel is tired, staff unenthusiastic, place smells a little stale, showe didn't work properly, ped solid pillows thin and even harder.

convenient

noise of kitchen fan in the morning,not good

The rooms were really clean and comfortable (like a home away from home), the location was really central and the staff were superb! The best place I´ve stayed at on my trip so far.

Very nice staff

Not good choice of evening meals

Nothing could not even get in there after midnight

Worst hotel ever

The location near the railway station was ideal. The rooms were comfortable and staff were attentive to our requirements.

Public area's could do with a bit of a face lift.

Location,cost and friendliness of Staff at Newton Abbot.

Limited public room space at Newton Abbot.

Hotel staff trying very hard, location means it is a bit noisy, but good value for money

Excellent customer care. Room 206 is large and quite quiet with a nice view over the park. Great being close to the railway station and no train sound, very convenient for us. Blackout blind is a bonus, unfortunately we only found it in the morning when pulling up the decorative blind which had hidden it.

The kettle kept turning itself on and off, presumably an electrical fault as we tried it in different sockets. Not a problem, we just turned it off at the socket and informed reception upon checking out. Electric heating was not very powerful and had a dry heat which we did not particularly like. Would have liked a fridge/minibar.

The bathroom was smart.

The welcome The shabby decor The service at breakfast The really poor value for money.